FAQ

Yes, you have to create an account with Cupid Clothings. Make sure to complete the registration process with all the required details correctly. Click here to register. After registration, you can add your desired item to the list and place an order.

Yes, we offer a 5% discount on the first order of our new customers. For this, you can use code ‘WLCM5’.

No, there is no minimum order requirement. You can place an order for an item of any price. Also, we offer free shipping all over India for all our products.

Cupid is a brand that offers track pants, shorts, long tops, t-shirts, night pyjamas, joggers, and even winter wear for plus size women. You can trust the quality and fabric of each item we offer. You can find many of these clothing items in 3XL to 7XL sizes.

Yes, all products are made of high-quality fabrics (fabric type is mentioned in the details of each product). We believe in giving quality and comfortable products to our customers.

3XL will work perfectly for you. Still, we recommend you check the size chart given with each product and choose the perfect size.

Yes, of course. All track pants under the women collection are suitable for a gym workout, exercises, yoga, or any outdoor activities.

We provide delivery all over India with free shipping.

Please check the shorts size chart available for each item you are interested in buying.

No, we do not provide one item from combos. But you can search for your desired item on our website. If it is available as a single item, you can order it from there. Or, you can look for other options.

We have provided the size chart with each product. Whether you want to order shorts, capris, track pants, t-shirts, or any product, simply read its size chart carefully. Select the size that fits you the best.

If you want a loose and comfortable lower, 4XL or 5XL will work for you. Still, we recommend you check the size chart given with each product and choose the perfect size based on your waist and hip size.

No, we do not offer yoga leggings. But you can find a quality, soft, and lightweight yoga track pants and other lowers for ladies. You can browse the women's collection and find the best yoga lowers for ladies.

Each item added to the collection of women bottom wear has pockets. No matter whether you are looking for shorts, capris, pajamas, or track pants with pockets, you will get all these products with pockets having enough space to carry cash, phone, credit cards, keys, etc.

No, we do offer men's activewear as well. You can browse the Men collection for track pants, shorts, polo t-shirts, etc. in varied colors and sizes.

Yes, of course. All track pants available on our website are the best activewear for regular and plus size women. They offer high comfort on different occasions, such as gym, stretch exercises, yoga, running, sports, etc.

No, it will not shrink at all. All these products are pre-washed, so don’t worry about shrinkage. We do not compromise on the quality in any way. So, you will always get the best product from Cupid Clothings.

We give a 100% guarantee on the colors of our offered products.

Yes, you can find lowers for women and men winter wear under the ‘Winter Wear’ category of the Women and Men collection. We offer winter wear made of cotton fleece, velvet, etc., ensuring to give warmth and coziness all day long.

The estimated delivery time is 5-7 working days. It may vary depending on the delivery address.

We will dispatch the ordered item within 48-72 hours of the order amount being received.

Yes, you can check your order status. Once we dispatch your order, we will provide a unique tracking ID. To track your order, click here.

No, we do not ship our products internationally.

Yes, we do offer. You can browse our website for plus size men's activewear and loungewear.

Yes, we have offers and discounts from time to time. It is advised to check our website periodically to know about our running offers and discounts.

Yes, you can place a bulk order. But, for that, we have to check the stock availability. You can also contact us directly if you have bulk order requirements.

Don’t worry at all. The courier partner will try to deliver your order the next business day. To track your order, click here.

Yes, we will ship all products together. You will get one package for all 4 products.

Yes, you can contact us to change the delivery address. Also, note that the delivery address cannot be changed if the order is dispatched. So, always be careful about all details while placing an order.

We provide an invoice inside the package and you can get it with the product.

Don’t open it first. Make sure to take pictures of the damaged package and then open it to find the condition of your ordered product. If the product is also damaged in any way, click the pictures and send them to us via email at info@cupidclothings.com. We will check them thoroughly and respond to you quickly for your concern.

Track pants for men and women by Cupid Clothings can be used for various purposes. These include gym, yoga, running, walking, sports, and any outdoor activities. You can also wear these track pants while lounging at home.

Yes, Cupid Clothings is the best place for affordable plus size clothing. We have a consistent price range across all sizes of our products.

No way. Membership with Cupid Clothings is absolutely free.

We accept all credit / debit cards, Net Banking, UPI, and also Cash on Delivery (COD).

It is 100% secure. All your details during registration and processing of an order are kept secure. We do not share any detail of our customers with a third-party at any cost. We use highly secured technologies to run our eCommerce platform. Moreover, we follow the industry’s strict standards to provide a safe, efficient, and secure shopping store to our customers.

No, we accept only Indian currency while making a purchase.

If you choose to pay using debit / credit card, UPI, or Net Banking, the order payment amount will be deducted immediately. On the other hand, if you choose the ‘Cash on Delivery’ (COD) payment mode, you have to pay the total amount at the time of delivery. We do not accept Cash on Delivery if the order is above INR 3000.

The refund will be made back to the source that was used to place an order. Suppose, you made the payment through Net Banking. Then, the refund amount will be refunded to that bank account. In case of Cash on Delivery, you will get the refund via Google Pay and Paytm only. Note: We will initiate a refund only after we receive the returned item.

In the case of COD, you have to provide us with your bank details, like the Account holder’s name, Account number, Bank Name, Branch Name, and IFSC code. We will refund the amount to this bank account.

Refund will only be initiated if the returned / cancelled order meets our Return & Exchange Policy. We request you read this page carefully. If you will be eligible for the refund, the refund amount will be initiated to the source of the payment within 2-3 working days.

No, we do not deduct anything. You will receive the full paid price of the order to the original payment mode.

Whether you place a bulk order or buy a single item, we offer free shipping all over India for all products.

No, there is no extra or hidden charge for the Cash on Delivery option. You just have to pay the price of the ordered products. Note: We do not accept Cash on Delivery if the order value is above INR 3000.

You get the order ID once we receive the payment from your side. Sometimes, due to some technical issues or unforeseen reasons, the amount gets deducted from one side and does not receive on another side. If you are facing any such issue, please call us at +917710477039 or email us at info@cupidclothings.com. We will help you in this regard.

No, we never call our customers for any kind of details regarding any payment mode. If you ever get any such call, be aware and don’t attend it. Immediately inform us of the same.

Yes, you can return any purchased product. But it should have an intact label, non-defective, and also should be non-altered. We accept return requests only if we receive an item in the original condition that we sent to you. For more details, please visit our Return & Exchange Policy.

Yes, all products available on our website are eligible for return.

Yes, you can cancel your order. For that, you can email us at info@cupidclothings.com. We will initiate the refund amount within 48-72 hours of the cancellation request approval. We do not accept any cancellation request if an order is dispatched.

Yes, we offer an easy replacement policy. You have to place a request for the replacement of any item within 7 days from the day of delivery. We can’t do anything if we receive a replacement request after this time period. For more details, please visit our Return & Exchange Policy.

Yes, you can place an exchange request within 7 days of the delivery. We will first check the stock availability and will confirm the same. If we have your requested size in stock, you have to send us a courier at your charge. If the item we receive does not pass the quality check and is found to be used, washed, altered, and/or tampered, we will not approve your exchange request.

No worries. You have another option too. You can drop an email to us at info@cupidclothings.com with the reason for returning an item. We will look into it and respond to you soon.

You can track your return at ‘Track Your Order’. Once your return is dispatched, we will provide you with a unique tracking ID. You just have to enter this ID in the text box and click on the Track button.

You are eligible for return/exchange only if you place a return/exchange request within 7 days of the delivery. Additionally, the returned/exchanged item should be in the original condition – not used, washed, altered, tampered and/or damaged. Also, there should be original tags, invoices, & proper packaging intact.

Yes, you can cancel a full or partial order. But we do not accept any kind of cancel request once your order is dispatched.